When to Call the Pros: Pool Maintenance Tasks Best Left to Experts


When it comes to pool maintenance, certain tasks are best left to the experts. From signs of pool damage to complex equipment repairs, many aspects of pool maintenance require specialized knowledge and skills. And let’s not forget the challenges of chemical balancing, structural and plumbing issues, as well as advanced cleaning and filtration techniques. But how do you know when to call the pros? In this discussion, we will explore the telltale signs that indicate the need for professional assistance, leaving you with a pool that is in the best possible hands.

  • Pool maintenance tasks such as structural inspections and equipment repairs are best left to professionals with expertise in pool maintenance.
  • Attempting repairs without expertise can result in further damage or personal injury.
  • Achieving proper chemical balance and water testing is crucial for clean and safe pool water, and professionals have the experience and tools for proper chemical balancing.
  • Plumbing issues and advanced cleaning techniques require expertise to efficiently diagnose and resolve, ensuring proper water circulation and filtration.
Empty pool with equipment. When to call the pros.


If you’re a pool owner, you need to be aware of the telltale signs of pool damage that may require immediate attention. One of the most common signs is a pool crack. These cracks can occur due to various reasons such as ground shifting, freeze-thaw cycles, or poor construction. It’s important to note that even a small crack can lead to significant water leakage, which can result in costly repairs and water wastage.


To identify a pool crack, start by inspecting the surface of your pool. Look for any visible cracks or fractures in the pool walls or floor. These cracks may appear as hairline fractures or more significant gaps, depending on the severity of the damage. Additionally, you may notice water seeping through the crack or a sudden drop in water level, indicating water leakage.


If you suspect a pool crack or notice any signs of water leakage, it’s crucial to seek professional help immediately. Pool cracks can worsen over time, leading to further damage and potential safety hazards. A professional pool technician will have the expertise to assess the extent of the damage and recommend the appropriate repairs. Remember, addressing pool cracks and water leakage promptly can save you from more significant problems down the line.


For complex equipment repairs, it is best to rely on the expertise of professional pool technicians. When it comes to maintaining your pool, certain tasks require specialized knowledge and skills. Equipment replacement and water treatment are two areas where it is essential to call in the pros.

Pool repair person fixing pool. When to call the pros.


Pool equipment, such as pumps, filters, and heaters, plays a crucial role in keeping your pool clean and functioning properly. Over time, these components can wear out or become damaged, leading to decreased performance or even complete failure. Attempting to repair or replace these complex pieces of equipment without the necessary expertise can result in further damage or even personal injury.


To highlight the importance of professional assistance for complex equipment repairs, consider the following table:

TaskDescriptionImportance
Equipment ReplacementReplacing worn-out or damaged pool equipment, such as pumps, filters, and heaters.Vital for maintaining proper pool functionality and water quality.
Water TreatmentImplementing the correct chemicals and treatments to ensure balanced and safe pool water.Essential for preventing algae growth, maintaining water clarity, and protecting swimmers’ health.

Professional pool technicians have the knowledge and experience to accurately diagnose equipment issues and determine the most appropriate solutions. They also have access to specialized tools and replacement parts that are not readily available to the average pool owner.

Pool chemical balancing. Know when to call the pros.


When it comes to maintaining your pool, one of the most challenging aspects is achieving and maintaining proper chemical balance. Chemical balancing is crucial because it ensures that your pool water is clean, safe, and comfortable for swimming. However, many pool owners make common mistakes when attempting to balance the chemicals themselves, which can lead to serious DIY risks.


One of the most common mistakes is adding too much or too little chemicals. Achieving the right balance of chlorine, pH, alkalinity, and other chemicals requires careful measurement and precise calculations. Adding too much chlorine, for example, can lead to skin and eye irritation while adding too little can result in the growth of bacteria and algae. Similarly, improper pH and alkalinity levels can cause corrosion, scaling, and cloudy water.


Another DIY risk is not regularly testing the water. Pool water chemistry can change rapidly due to factors such as weather conditions, usage, and contaminants. Without regular testing, it is difficult to know if the chemical balance is within the recommended range. This can result in the inefficient use of chemicals and ineffective water treatment.


To avoid these risks, it is best to leave the chemical balancing of your pool to the experts. Pool maintenance professionals have the experience, knowledge, and tools to ensure that your pool water is properly balanced at all times. They can perform regular water testing, make necessary adjustments, and provide recommendations for maintaining optimal chemical balance.


Pool maintenance experts are well-equipped to identify and address any potential structural and plumbing issues that may arise in your pool. Regular structural inspections are crucial to ensure the safety and integrity of your pool. These inspections involve assessing the pool’s foundation, walls, and deck for any signs of damage or deterioration. By detecting issues early on, experts can prevent costly repairs and ensure your pool remains in optimal condition.

Pool plumbing repair. When to call the pros.


When it comes to plumbing repairs, professionals have the knowledge and expertise to handle any plumbing-related problems in your pool system. From leak detection and repair to fixing clogged pipes and malfunctioning valves, they can efficiently diagnose and resolve plumbing issues. Ensuring proper water circulation and filtration is essential for maintaining water quality and preventing the growth of bacteria and algae.


To give you an idea of the types of structural and plumbing issues that may arise in your pool, here is a table outlining some common problems and their potential causes:

IssuePotential CauseSolution
Cracks in pool walls or floorSettling of soil, ground movement, or agingRepair cracks using appropriate sealants and materials
Leaking pipes or fittingsWear and tear, improper installationLocate and repair leaks, replace faulty components
Poor water circulation or filtrationClogged filters, malfunctioning pump or motorClean or replace filters, repair or replace equipment


To ensure your pool maintains optimal condition, experts in pool maintenance employ advanced cleaning and filtration techniques to effectively remove contaminants and maintain water clarity. These techniques involve the use of various water treatment methods and professional pool cleaning techniques.


One of the primary methods used in advanced pool cleaning is the use of high-efficiency pool filters. These filters are designed to remove even the smallest particles from the water, ensuring that it stays clean and clear. By using a combination of sand, diatomaceous earth, or cartridge filters, professionals can effectively trap and remove debris, dirt, and other contaminants.

Pool filter. When to call the pros.


In addition to filtration, experts also utilize water treatment methods to ensure the pool water remains safe and free from harmful bacteria and algae. Chlorination is a common method used to disinfect the water and kill any potential pathogens. Professionals carefully measure and regulate the chlorine levels to maintain a healthy balance without causing any harm to swimmers.


Another advanced cleaning technique employed by experts is the use of robotic pool cleaners. These automated devices are equipped with brushes, scrubbers, and vacuum systems that can efficiently clean the pool walls, floor, and surface. They are programmed to navigate the pool and remove dirt, leaves, and other debris, reducing the need for manual cleaning.

Need professional pool help? Contact us!

What Are Some Common Pool Maintenance Tasks That Homeowners Can Handle on Their Own?

You can handle common pool maintenance tasks on your own, such as pool cleaning and pool skimming. These tasks require attention to detail and technical expertise, but with the right knowledge, you can successfully maintain your pool.

How Often Should Pool Owners Test and Adjust the Chemical Levels in Their Pools?

You should test and adjust the chemical levels in your pool regularly to maintain a healthy and safe swimming environment. The frequency of pool maintenance depends on factors such as usage, weather conditions, and water quality. It is crucial to maintain a proper chemical balance to prevent issues like algae growth or skin irritation.

What Are Some Indicators That a Pool May Have Structural or Plumbing Issues?

If you notice cracks in the pool walls, leaks in the plumbing, or water level fluctuations, these could indicate structural or plumbing issues. It’s best to call the pros to assess and fix these problems.

Can You Provide Some Tips for Maintaining the Pool’s Filtration System?

Maintaining your pool’s filtration system is crucial for clean and clear water. Regularly clean the skimmer and pump baskets, backwash the filter, and keep an eye on water pressure. These simple tips will help you avoid expensive repairs.

Are There Any Specific Safety Precautions Homeowners Should Take When Attempting Pool Maintenance Tasks?

When attempting DIY pool maintenance, it’s crucial to prioritize safety precautions. From wearing protective gear to ensuring proper ventilation, taking these measures can prevent accidents and injuries while you maintain your pool.

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Sophie Pekic

Originally starting as a summer job in high-school, after graduating college from the University of Nevada, Reno, Sophie has been working with us full-time. She swam on the Novato High swim team, club teams like the Rolling Hills Stingrays, and year-round for the Tritons so she understands the importance of pools and the joy that swimming brings. In her free time, she partakes in outdoor hobbies like running and archery, is chronically online looking for the latest fashion inspiration, and playing with her cat Shrimp.

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Howard (Howie) Van Lare

Howie came to us from a custom cabinet shop so he has extreme attention to detail and is precise with his work. He started with the company as a route technician and found a home in our construction department, using his expertise to deliver stunning results for our customers. In his free time he likes to race cars.

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Chris Cavalerro 

– Chris is a proud Novato native and joined our team in March of 2024. With extensive knowledge of Marin’s roads and communities, combined with years of exceptional customer service experience, Chris seamlessly stepped into his role as Route Manager and fit in like a missing puzzle piece.
A devoted father to two handsome young men and a care giver to rescue two cats and a dog, he brings warmth and dedication to everything he does. Outside of work, Chris enjoys exploring Marin and Sonoma County’s backroads and taking peaceful walks on the beach. Once a roadie now settling back in at home.

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Repair Service Manager

Bobby Neal 

Bobby entered the industry in early 2009 and got the privilege to maintain the pool of the inventor for Jandy pool products in Belvedere, California. He enjoys solving pool/spa issues while keeping the client’s budget and best interest at the forefront of his service. In his free time, Bobby loves to fish and hike with his beautiful wife and goofy cat.

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Jane started in the pool business as a summer job in high school and continued during college; when the birth of his first child changed his education plans, he chose to continue his career in the pool industry. In the decades of his career, he has been involved in all aspects of the industry, including safety, automatic pool covers, pool construction, pool service, repair, and remodeling.

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Account Executive

Betty Garmendina

Betty has been part of our team since February 2020. She oversees new accounts and works along side our service manager managing the bids and schedule for the repair department. She is also the receiver of our website and Yelp inquiries. Originally from Mexico, she can help our customers in English and Spanish. She has lived in Marin County for 30 years. In her spare time, she loves driving the countryside enjoying the scenery with her daughter. As a dog, and animal lover in general, she gives back to her community by fostering dogs in need. She is passionate about maintaining her friendships with her girlfriends and sees that as both empowering and fulfilling.

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George Wallace

George Wallace- George has been with Marin Pool Service since April of 2019. He is one of our Senior Service Technicians with over 20 years of experience. He truly cares about each one of his accounts. He and his beautiful wife live in Marin. He is passionate about family and helping others.

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Pool Service Technician

Zach Zastrow

Zach has been a pool service technician with Marin Pool Service since May of 2022. He learned the ropes quickly and is a very thorough technician with attention to detail and really cares about his clients, and their pets. He Loves traveling, road trips and going to music shows. Enjoys outdoor activities, hiking, camping, canoeing, fishing and of course swimming! Originally from Nebraska I’ve lived in Marin for over 15 years.

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Pool Service Tech

Jorge Salazar Bernal​

Jorge has been with since July 2020. He is a pool service technician. He is reliable and dependable. He and his wife live in Novato in their recently purchased Condo. He is a musician, a surfer, swims year round and loves to travel. He is currently taking English classes. He doesn’t like raisins.

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Resident Spa Expert

Mike Watson

Mike has been with Marin Pool Service since February 2016. He is a valued part of our repair team, and he is our resident Spa Expert, diagnosing and fixing portable spas. He does pool equipment installations and repairs as well. He likes to go camping, fishing, and photography with my pup, Maxine (Max).

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Senior Pool Route Technician

Jane Ciuchta – Hired 2015

Jane came to Marin Pool Service with 6 years of experience as a pool route technician. She is very conscientious and cares and always goes the extra mile not only for the customer, but also for the team. She oversees the receiving and organization of all our inventory and keep the shop yard in tip top shape. She is a very private person who lives in the country with chickens and wild animals.

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Pool Repair and Construction

Bruce Muir – Hired 2020

Bruce spent 30 years as a house painter. His attention to detail in second to none. He has apprenticed under David Metzger and has quickly learned many aspects of the trade. He is a huge asset to our team. He is a single parent to a wonderful daughter and in his spare time enjoys anything outdoors and especially the beach and is a Giants fan.

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Construction Development Manager

David-Metzger – Hired 2014

David started in the pool business as a summer job in high school and continued during college, when the birth of his first child changed his education plans, he chose to continue his career in the pool industry. In the decades of his career, he has been involved in all aspects of the industry including safety, automatic pool covers, pool construction, pool service, repair, and remodeling.

He has 4 grown children that he is extremely proud of and spends time with regularly. He enjoys giving back to the community through various volunteer organizations. He is an avid scrabble player, a daily wordle and crossword solver, loves to read and enjoys documentaries.

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Route Manager

Robin Clarke – Hired 2019

Robin came to Marin Pool Service almost 5 years ago as a route technician and has since turned it into her passion. She’s dedicated to healthy water chemistry. Since becoming route manager, she has spear headed switching our service pools to the Orenda program after trying it with much success for a year on the pools on her route. In her spare time, she has a passion for watercolor painting, being outdoors, flowers, clouds, and animals of every kind.

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Customer Service

Maddi Davidson – Hired 2022

Maddi had 4 years of customer service experience when she joined the team at Marin Pool Service. She is on the front lines answering the phones, texts, and emails. She is also tasked with handling the schedules and work notes from all the service technicians as well as the acting liaison between the technicians and customers. She is a multi-tasker and a go getter. She is passionate about her dog Kona and family.

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Senior Pool Route Technician

John Albachten – Hired 2015

John came to Marin Pool Service with a vast knowledge of pool chemistry from his time as manager of Leslie’s Pool Supply. He not only has a route but is responsible for the “start-up” of our new service accounts making sure water chemistry is on point, pool sweep, and equipment are in good working order, cleaning the filter all in preparation to hand off to the weekly service technician. John is a team player and is often the “go to” call for new technicians he has trained. Besides his vast knowledge, he is friendly, humorous, approachable, and well-liked by all his clients and co-workers. In his spare time, he enjoys live music, photography, the outdoors, and is always willing to help a friend in need.

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Pool Technician

Jay Bergmann – Hired 2023

Jay is new to the industry but has jumped in and is eager to learn more about the pool industry. He has been in the construction field and can think on his feet. He is a fun, athletic person who loves the beach, plays music, and works on cars. He is a people person and helps in his community.

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Accounts Payable and Receivable

Summer Venegas – Hired 2017

Summer was born and raised in Marin County. She currently resides in Novato with her husband, daughter, her dog Annie, and fish Cupcake. She has a long history of working with and helping grow family-owned companies. She is very familiar with the service industry and customer support and connection is one of her strengths. During her free time, she loves travelling with family and friends, volunteering in her community and spending time outdoors.

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Office Manager

Rebecca Jones – Hired 2015

Rebecca was born and raised in San Anselmo. After a 2 year sailing adventure in her 20’s, she settled back in Marin in Novato where she owned a restaurant for 10 years. When that partnership dissolved, she moved into retail management. It wasn’t until Marin Pool Service that she really found her work home and her stride. She came in with strong customer service skills and jumped right into learning the pool industry both on the business and service side and now has an abundance of knowledge and experience.

She has a daughter who recently graduated from the University of Nevada Reno with whom she is very close to. She is a trail runner, hiker, works out regularly, and loves to cook healthy food. She gives back to her community through mentoring other women.

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Operations/Service Manager

Jane Doe – Hired 2014

Jane started in the pool business as a summer job in high school and continued during college; when the birth of his first child changed his education plans, he chose to continue his career in the pool industry. In the decades of his career, he has been involved in all aspects of the industry, including safety, automatic pool covers, pool construction, pool service, repair, and remodeling.