About Marin Pool Service

Your Marin County Pool Care Experts

At Marin Pool Services, we are more than just a pool care company; we're your trusted partners in maintaining the crystal-clear waters of Marin County. With over two decades of experience in plumbing and pool service, we have proudly served the Marin community since our establishment in 2005.

Expertise You Can Trust

At Marin Pool Services, our extensive experience and industry certifications make us a pool care partner you can rely on. With over 20 years in plumbing and pool service, we bring a wealth of knowledge to every pool, hot tub, spa, or water feature we service. Our team holds prestigious certifications like C.P.O. (Certified Pool Operator) and C.P.I. (Certified Pool Inspector) from the NSPF National Swimming Pool Foundation www.nspf.org and is recognized as Pool Accessibility Specialists by S.R. Smith www.srsmith.com. These qualifications reflect our commitment to excellence and ensure that your pool or water feature is in expert hands.

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Year of Experiences
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Projects Completed
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Local Locations
29 pool repairs
(9) jandy cleaning

Who are we?

Marin Pool Service is a locally rooted pool company in Marin that prioritizes exceptional customer service and building trust within the community. The company’s beginnings in Marin have been marked by significant growth, thanks in part to key team members like David Metzger, who has brought valuable expertise and a strong customer-centric approach to their operations. Additionally, the addition of Rebecca Jones has enhanced office operations, leading to improved communication and higher service quality. Today, Marin Pool Service stands as the premier choice for all things related to pool and spa care, including maintenance, repairs, remodeling, equipment installation, and even new pool construction in the region. Their commitment to excellence and local ties make them a trusted partner for pool owners in Marin.

meet OUR team

Powered by our people

At Marin Pool Services, our team is the heart of our business. We’re a dedicated group of professionals with a passion for pool care and a commitment to providing exceptional service to our Marin County community. Get to know the individuals who make up our talented team:

What Sets Us Apart?

Effective Communication: At Marin Pool Services, we prioritize clear and responsive communication. Whether it’s answering calls, returning messages, or addressing emails promptly, our commitment ensures a positive customer experience from the very start.

Client-Centric Approach: Our weekly service clients are our top priority, and we give them the attention they deserve. Emergency calls are handled with urgency, while non-emergency issues are addressed promptly, always with a focus on flexibility to accommodate your needs.

Certified Warranty Providers: Rest assured that we are certified warranty providers for leading pool equipment brands such as Jandy, Pentair, and Hayward. This certification guarantees that you’ll receive high-quality service for your equipment, maintaining the longevity of your pool systems.

What’s Our Mission?

Exemplary Pool Service: At our core, we believe that every customer should receive excellent pool service. Our commitment is to maintain a high level of professionalism in everything we do. We value fostering strong, lasting relationships with our customers, ensuring their satisfaction is our top priority.

Nurturing Growth and Satisfaction: We cultivate a work environment that promotes personal and professional growth, enabling our team to find genuine enjoyment and take pride in their accomplishments. We believe that when our employees are fulfilled and motivated, they can provide the outstanding service our customers deserve.

Why Trust Us?

Living Our Mission: Our mission is more than words; it’s a way of life. We’re proud to serve the communities where we reside, allowing us to greet our clients with confidence and knowing we’ve consistently delivered quality work.

Commitment to Continuous Learning: In the ever-evolving pool service industry, we never stop learning. Our commitment to excellence drives us to send our staff to a variety of classes, from water chemistry and customer service to equipment repair seminars and the latest chemical applications. We also conduct monthly in-house training sessions to stay updated on new products and procedures.

Industry Engagement: To stay at the forefront of the field, we actively participate in industry trade shows. These events provide us with valuable opportunities to connect with peers, discuss common challenges, and explore effective solutions that benefit our clients.

What’s Our Service Area?

Extensive Service Area: Our service coverage extends across Marin County, encompassing locations from Novato to Sausalito, and even reaching out to West Marin as far as Nicasio.

Comprehensive Coverage: Within Marin County, we proudly serve a broad range of areas, including Novato, San Rafael, San Anselmo, San Marin, Larkspur, Corte Madera, Greenbrae, Mill Valley, Kentfield, Ross, Tiburon, Sausalito, Woodacre, and Nicasio. Wherever you are in Marin County, we’re dedicated to providing exceptional pool services to meet your needs.

How Do We Customize Solutions?

Tailored Pool Service: At our core, we believe in personalized pool care. We take the time to understand how each client utilizes their pool. Whether it’s a neighborhood hub, a sanctuary for relaxation, a wildlife attraction, or a haven for furry friends, we adapt our service to match your specific needs. We consider factors like water temperature, the presence of pets, foliage around the pool, and more because these details significantly impact the way we maintain and enhance your pool experience. Our goal is to ensure that your time in the water is nothing short of exceptional, which might involve using enzymes, salt cells, UV systems, or other chemicals tailored to your unique situation.

Client-Centric Approach: We’re committed to going beyond one-size-fits-all pool care. By considering the individual nuances of each client’s pool, we aim to provide a first-class experience. Our recommendations are based on your pool’s unique characteristics and your preferences, ensuring that every dip in the water is a delightful one.

What Are the most popular Services that We Offer?

Comprehensive Pool Services: We offer a wide range of pool services, including weekly maintenance for both residential and commercial pools and spas. Our services encompass filter cleaning, hot tub draining and cleaning, and equipment repair, catering to both existing service clients and those who need one-time assistance. Additionally, we excel in pool remodeling and even new pool construction, ensuring we meet the diverse needs of our customers in the pool and spa industry.

How Do We Approach Pool Care?

Professionalism and Integrity: Our guiding principles are professionalism and unwavering integrity. We instill in our technicians the importance of seeking assistance whenever necessary, emphasizing that if a task doesn’t meet the standards fit for a magazine cover, they should never hesitate to ask for support. We believe in servicing every pool as if it were a beloved family member’s, ensuring that our commitment to excellence shines through in every aspect of our work.

Worry-Free Pool Ownership

At Marin Pool Services, we understand that owning a pool, hot tub, spa, or water feature should be a source of relaxation and enjoyment, not stress and worry. That's why our mission is to provide you with a worry-free water experience. When you enlist our services, you gain the freedom to dive into your pool without the nagging concern of chemical balance, equipment malfunctions, or water heater adjustments.

Need emergency help? Call right away.

Our Commitment to Sustainability

What’s Our Commitment to Sustainability?

Sustainable Pool Solutions: At Marin Pool Services, we prioritize eco-friendly alternatives for pool sanitation. We specialize in installing UV, Ozone, and Salt systems, reducing reliance on chlorine or tab-based sanitation methods and minimizing their carbon footprint.

Solar-Powered Office and Pool Heating: Our commitment to sustainability extends to our office operations. We power our office with self-generated solar energy from our own rooftop panels. Furthermore, we advocate for the use of solar panels to heat pool water, which can increase temperatures by 10 to 15 degrees during most of the summer. We service and install water solar panels, and for those using photovoltaic solar panels for electricity, we recommend heat pumps powered by solar energy rather than natural gas.

Environmental Responsibility: To reduce our environmental impact, we strategically plan service routes to minimize fuel consumption and emissions. We equip our technicians with reusable water bottles to eliminate plastic waste and opt for large barrels of specialty chemicals that can be transferred into smaller, refillable bottles. Additionally, we participate in bottle refill programs for chlorine and acid, promoting sustainability by reducing single-use packaging.

What’s Our Future Vision?

Evolution for Quality Service: At Marin Pool Services, our commitment to quality service drives us to continuously evolve. We’ve embraced a new approach to pool water chemistry, known as the Langelier Saturation Index (LSI), which has recently been refined by the experts at Orenda. This shift has proven highly effective, enhancing water quality by considering water temperature and its impact on chemistry. The result is a more stable pool environment with reduced chances of scaling or etching in your system.

Enhanced Water Management: This method not only stabilizes water chemistry but also improves overall water stability, making it a key component of our commitment to delivering top-tier pool services. Additionally, we’ve expanded our capabilities in pool remodeling and construction, further extending our ability to meet the diverse needs of our clients. We’re dedicated to providing innovative solutions and exceptional service at every turn.

How Do We Stay Up to Date?

Continual Education and Innovation: At Marin Pool Services, we’re committed to staying at the forefront of the industry. To ensure our service and repair technicians, as well as our office staff, are up-to-date with the latest technology and best practices, we regularly attend industry trade shows and training classes. Our dedication to knowledge extends to online training opportunities, including platforms like Orenda Academy and Jandy Academy, as well as certifications like Certified Pool Operator (CPO), which we offer through online training programs. Additionally, we stay informed about industry developments and trends through publications such as Service Industry News and Pool and Spa News, ensuring that our team is equipped to provide top-quality service.

Contact Us: Getting in touch with Marin Pool Services is easy. You can reach us by calling or texting at 415-892-4000. Alternatively, feel free to contact us through Yelp or our website. Whether you have questions, need assistance, or want to schedule an appointment, we’re here to help. Don’t hesitate to reach out, and we’ll be ready to assist you with all your pool needs.

Effective Communication: At Marin Pool Services, we prioritize clear and consistent communication with our customers. We make every effort to keep you well-informed, whether it’s about your service schedule, technician updates, or addressing any issues that arise during regular maintenance or repairs. Our commitment is to provide you with a transparent view of the situation, outlining the necessary actions to be taken and the expected timeline for completion. Your satisfaction and peace of mind are our top priorities, and effective communication is a cornerstone of our customer-centric approach.

Our Mission

Your Trusted Marin County Pool Care Experts

Our mission is simple: to provide you and your family with worry-free enjoyment of your pool, hot tub, spa, or water feature. We want you to relax and use your water features without the stress of wondering about chemical levels, equipment functionality, or water heater settings. We believe that having a clean and inviting water experience enhances your property value and quality of life, and we’re here to help you make the most of that investment.

Whether you’re in need of personalized pool and water feature services, repairs, or equipment upgrades, Marin Pool Services is here to put our good name and extensive experience to work for you. We serve residential and commercial customers alike, regardless of the size or type of your water feature.

Local, Family-Owned Service

Our local presence allows us to provide prompt service calls for pool repairs, ensuring your weekends remain undisturbed by unexpected equipment malfunctions.

Convenient 24/7 Emergency Service

Whether it's a midnight equipment malfunction or an urgent water quality issue, we're just a call away. Our rapid response ensures that you'll never be left to tackle a pool crisis on your own.

Customized Care for Every Water Feature:

Whether you have a small residential pool, a sprawling commercial water feature, or something in between, our professional staff has got you covered.

Customer Reviews for Marin Pool Services

Discover what our satisfied customers have to say about their experiences with Marin Pool Services. Read real testimonials from Novato, San Rafael, and Marin County residents who have entrusted their pool and water feature needs to us.

Elyse P.
Elyse P.
They are thorough, great to communicate with, and knowledgeable. Our pool has never looked better .
Sue A.
Sue A.
My son moved into his new home and needed a pool service asap bcz he was having a party over the weekend. After failing to get anyone to be able to come out with such short notice, I finally was fortunate enough to find Marin Pool Service, and Rebecca was immediately on it. She sent Bruce out who did a fantastic job of making the pool look beautiful, all in one morning. Thank you, Rebecca and Bruce for a job well done. And...of course....they are our new pool service from now on! :))))))
Heidi W.
Heidi W.
I recently started with Marin Pool Service and they've been great! John is easy to reach if an issue arises and super fun to talk to. David repaired some major problems with the system I inherited from the previous owner and everything is now simplified, and up and running perfectly!
Miriam M.
Miriam M.
David Metzger is a lifesaver. He and his company were remodeling a neighbor's pool and I had asked him if he could come over to look at the work that our contractors had done on our pool. (I was very concerned that our contractor's workmanship was faulty and I was not getting an adequate explanation as to why some of the results look shoddy). He came over the very next day and spent 45 minutes inspecting their work and then explained all of the issues to me without charging me a dime. He gave me the peace of mind that I very much needed. He is incredibly professional, knowledgeable and easy to work with. I only wish I had known about this company sooner! Even though Marin Pool Service did not remodel our pool, we will be hiring them to maintain it.
Jamie F.
Jamie F.
I manage a hotel in SF and over the Labor day weekend, our pool filter pump started making a peculiar noise and our pool became creepily cloudy. It also happened to be during the peak of the heat wave and people were booking rooms specifically to use the pool. Our normal pool service does not work on the weekends so we were kind of freaking out. We started calling around to see if anyone could help us. At first the girl (Rebecca?) who answered the phone said they don't really service SF but she would check to see if she had someone available to help us. Shortly thereafter, I received a call from David inquiring about the nature of the issue. I sent him some photos of our system and he was able to walk me through various troubleshooting steps. It turns out, our pump filter was completely clogged and with David's help over the phone, I was able to get everything working again in just a few minutes! There was no occasion for money to change hands but that didn't stop David from sharing his expertise and for that I'm truly grateful. This type of customer service is very rare these days. Thank you all!
Nathan D.
Nathan D.
David O, from Marin Pool, did an absolutely awesome job helping us manage, maintain, and clean our pool for the past year. We are new homeowners, who knew nothing about having a pool, and David not only did an amazing job helping us keeping it in solid order, but also taught us a lot.along the way. I looked forward to his visit each week, always enjoying catching up. Super grateful for ya David
Jim C.
Jim C.
We just LOVE Marin Pools, the whole team from office to John our pool guy is simply awesome. We use Marin pools to service our pool weekly, repair and service all of our equipment as well as using them for larger projects like adding solar and upgrading our heater and other various pieces of equipement. I can't speak more highly of David, who trouble shoots and takes care of any pool problem we throw at him, big or small. We have been with Marin Pools for 4 + years and would not use another pool service to take care of us. Finally, the reason why I felt compelled to write a review is because they just care and want you to enjoy your back yard and your pool. Nothing is too much, they are responsive, great people, and have made our time in the sun and in our back yard and pool 100% perfect. Thank you guys for everything. Thanks for setting up the solar. Thanks for everything! Thanks John, Dave and the entire team.
Nathan D.
Nathan D.
Marin pool has been incredible since we moved to our home! They helped us first get the pool in working order and have since been helping us with weekly maintenance of our pool. David O'Donnell has been incredible, maintaining our pool with perfection, helping us fix identified issues, and is simply so nice and fun to catch up with every week. Thanks to Marin Pool and especially to David!
Jorge Salazar
Jorge Salazar
2023-05-10
Great company
Alan “Butch” Andreini
Alan “Butch” Andreini
2022-04-21
Have been a happy customer for years. Keep up the great work!
William Florentino
William Florentino
2020-07-28
Very satisfied with the professionalism and quality of work from these guys. They did a stellar job repairing my pool, as well as remodeling our spa.
my essence
my essence
2020-07-28
I’ve been working with the crew here for many years and they’ve always done a great job maintaining my pool and repairing it.

Trusted By Reputable Retailers

Marin Pool Service is glad to partner with companies that share our values and provide quality products

Meet Our Team - Marin Pool Service

Office Manager

Rebecca Jones – Hired 2015

Rebecca was born and raised in San Anselmo. After a 2 year sailing adventure in her 20’s, she settled back in Marin in Novato where she owned a restaurant for 10 years. When that partnership dissolved, she moved into retail management. It wasn’t until Marin Pool Service that she really found her work home and her stride. She came in with strong customer service skills and jumped right into learning the pool industry both on the business and service side and now has an abundance of knowledge and experience.

She has a daughter who is in college at University of Nevada Reno with whom she is very close to. She is a trail runner, hiker, works out regularly, and loves to cook healthy food. She gives back to her community through mentoring other women.

Meet Our Team - Marin Pool Service

Accounts Payable and Receivable

Summer Venegas – Hired 2017

Summer was born and raised in Marin County. She currently resides in Novato with her husband, daughter, her dog Annie, and fish Cupcake. She has a long history of working with and helping grow family-owned companies. She is very familiar with the service industry and customer support and connection is one of her strengths. During her free time, she loves travelling with family and friends, volunteering in her community and spending time outdoors.

Meet Our Team - Marin Pool Service

Operations/Service Manager

David-Metzger – Hired 2014

David started in the pool business as a summer job in high school and continued during college, when the birth of his first child changed his education plans, he chose to continue his career in the pool industry. In the decades of his career, he has been involved in all aspects of the industry including safety, automatic pool covers, pool construction, pool service, repair, and remodeling.

He has 4 grown children that he is extremely proud of and spends time with regularly. He enjoys giving back to the community through various volunteer organizations. He is an avid scrabble player, a daily wordle and crossword solver, loves to read and enjoys documentaries.

Meet Our Team - Marin Pool Service

Route Manager

Robin Clarke – Hired 2019

Robin came to Marin Pool Service almost 5 years ago as a route technician and has since turned it into her passion. She’s dedicated to healthy water chemistry. Since becoming route manager, she has spear headed switching our service pools to the Orenda program after trying it with much success for a year on the pools on her route. In her spare time, she has a passion for watercolor painting, being outdoors, flowers, clouds, and animals of every kind.

Meet Our Team - Marin Pool Service

Senior Pool Route Technician

John Albachten – Hired 2015

John came to Marin Pool Service with a vast knowledge of pool chemistry from his time as manager of Leslie’s Pool Supply. He not only has a route but is responsible for the “start-up” of our new service accounts making sure water chemistry is on point, pool sweep, and equipment are in good working order, cleaning the filter all in preparation to hand off to the weekly service technician. John is a team player and is often the “go to” call for new technicians he has trained. Besides his vast knowledge, he is friendly, humorous, approachable, and well-liked by all his clients and co-workers. In his spare time, he enjoys live music, photography, the outdoors, and is always willing to help a friend in need.

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Meet Our Team - Marin Pool Service

Account Executive

Betty Garmendina

Betty has been part of our team since February 2020. She oversees new accounts and works along side our service manager managing the bids and schedule for the repair department. She is also the receiver of our website and Yelp inquiries. Originally from Mexico, she can help our customers in English and Spanish. She has lived in Marin County for 30 years. In her spare time, she loves driving the countryside enjoying the scenery with her daughter. As a dog, and animal lover in general, she gives back to her community by fostering dogs in need. She is passionate about maintaining her friendships with her girlfriends and sees that as both empowering and fulfilling.

Meet Our Team - Marin Pool Service

Senior Service Technician

George Wallace

George Wallace- George has been with Marin Pool Service since April of 2019. He is one of our Senior Service Technicians with over 20 years of experience. He truly cares about each one of his accounts. He and his beautiful wife live in Marin. He is passionate about family and helping others.

Meet Our Team - Marin Pool Service

Pool Service Technician

Zach Zastrow

Zach has been a pool service technician with Marin Pool Service since May of 2022. He learned the ropes quickly and is a very thorough technician with attention to detail and really cares about his clients, and their pets. He Loves traveling, road trips and going to music shows. Enjoys outdoor activities, hiking, camping, canoeing, fishing and of course swimming! Originally from Nebraska I’ve lived in Marin for over 15 years.

Meet Our Team - Marin Pool Service

Pool Service Tech

Jorge Salazar Bernal

Jorge has been with since July 2020. He is a pool service technician. He is reliable and dependable. He and his wife live in Novato in their recently purchased Condo. He is a musician, a surfer, swims year round and loves to travel. He is currently taking English classes. He doesn’t like raisins.

Meet Our Team - Marin Pool Service

Resident Spa Expert

Mike Watson

Mike has been with Marin Pool Service since February 2016. He is a valued part of our repair team, and he is our resident Spa Expert, diagnosing and fixing portable spas. He does pool equipment installations and repairs as well. He likes to go camping, fishing, and photography with my pup, Maxine (Max).

Meet Our Team - Marin Pool Service

Senior Pool Route Technician

Jane Ciuchta – Hired 2015

Jane came to Marin Pool Service with 6 years of experience as a pool route technician. She is very conscientious and cares and always goes the extra mile not only for the customer, but also for the team. She oversees the receiving and organization of all our inventory and keep the shop yard in tip top shape. She is a very private person who lives in the country with chickens and wild animals.

Meet Our Team - Marin Pool Service

Pool Repair and Construction

Bruce Muir – Hired 2020

Bruce spent 30 years as a house painter. His attention to detail in second to none. He has apprenticed under David Metzger and has quickly learned many aspects of the trade. He is a huge asset to our team. He is a single parent to a wonderful daughter and in his spare time enjoys anything outdoors and especially the beach and is a Giants fan.

Meet Our Team - Marin Pool Service

Customer Service

Maddi Davidson – Hired 2022

Maddi had 4 years of customer service experience when she joined the team at Marin Pool Service. She is on the front lines answering the phones, texts, and emails. She is also tasked with handling the schedules and work notes from all the service technicians as well as the acting liaison between the technicians and customers. She is a multi-tasker and a go getter. She is passionate about her dog Kona and family.

Meet Our Team - Marin Pool Service

Pool Technician

Jay Bergmann – Hired 2023

Jay is new to the industry but has jumped in and is eager to learn more about the pool industry. He has been in the construction field and can think on his feet. He is a fun, athletic person who loves the beach, plays music, and works on cars. He is a people person and helps in his community.

Meet Our Team - Marin Pool Service

Operations/Service Manager

Jane Doe – Hired 2014

Jane started in the pool business as a summer job in high school and continued during college; when the birth of his first child changed his education plans, he chose to continue his career in the pool industry. In the decades of his career, he has been involved in all aspects of the industry, including safety, automatic pool covers, pool construction, pool service, repair, and remodeling.