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An interview with a pool builder

Interview with a Pool Builder

David Metzger of Marin Pool Service has been in the pool industry for all of his adult life and has built pools in Novato, San Rafael, Mill Valley, San Anselmo, Fairfax, Tiburon, Larkspur, and most of the other towns in Marin County. We wanted to interview him to get some idea of what goes into a pool build project.

Interviewer: David, thanks for taking the time to sit down with us.

David: My pleasure; one of my great happiness in life is helping homeowners find success in having a pool built for them and their families to enjoy.

 

When a person first starts to think about building a pool, what should they consider?

Picture of a pool. An interview with a pool builder.David: So many options can go into a pool now. I really want them to have an idea of what they want from their experience in the pool. What I mean is do they want a built-in hot tub, how about water features, is this something for the kids to play in, or are they using it for exercise? Do they want a deep pool or a shallow one? I know it sounds cliché, but what’s their dream pool?

 

What is the average size of a pool?

David: A typical backyard pool is 16’x32′ with an average depth of 5.5′ and holds about 20,000 gallons. A lap pool, 8’x45′ and about 4′ deep, holds around 11,000 gallons on average. Many people opt for sports pools, 16’x32′, where each end is 3.5′ deep, and the middle is 5.5′ for playing volleyball and basketball, holding about 18,000 gallons. Then, there are free-form pools that don’t follow a set pattern but are open to the imagination.

 

After you get an idea of what they want, what’s next?

David: Again, that, in large part, depends on what they want. They can start with a basic layout for a simple backyard pool in a relatively flat backyard. Sometimes, laying out a garden hose in the yard to see how big or what design fits well is a good start. For some, this is all they need along with a set of plans. For others, a landscape architect may be necessary to help with the pool layout, outdoor kitchen, fire pit, landscape, and lighting. From there, a set of plans for the pool is developed.

 

In Marin, there are a lot of backyards on hillsides. Can a pool be built there?

Picture of a pool. An interview with a pool builder.David: The short answer is yes. This is where a landscape architect and maybe a structural engineer are needed. They can help in determining layout, retaining walls, drainage, and reshaping a hill through excavation. Then, the pool engineer would need soil samples to determine if the pool needs a big footing or if pilings would be needed. So, the front-end time needed is longer before you can actually start digging.

 

What are features that you like or suggest to clients?

David: There are a couple that I personally like; beach areas are one of them; they often replace the first step into a pool with a large shallow area, great for setting up a lounge or chairs. Most of the time, I like to have an umbrella hole or two built-in, so you can add shade if you want. They also help with the heating of the pool, since the shallow water heats up faster. I also like benches in the deep end to sit and rest or talk. If you can, I also like a water feature that I can stand or sit under and just have the water pour over me.

 

What type of equipment do you recommend?

Jandy pool equipment. An interview with a pool builder.David: We use Hayward, and Pentair, but we have had the best results with Jandy as a manufacturer. They have an excellent warranty and their customer service is second to none. In California, for the conservation of electricity, you should use a Variable speed pump; the size depends on the size of the pool and the features. The heater should be sized for the pool with consideration taken for if you have a hot tub that you want to heat quickly. If you have voltaic solar, you might want to use a heat pump for heating your water. It does not do the job as fast as a gas heater, but you are using a renewable energy source. The reason I like to have a heater is that it extends your swimmable month by about two, making your pool more available. Solar panels for heating pool water is another feature that I suggest a lot if you have a sunny area for them.

 

What is the difference between a Saltwater pool and a Freshwater pool?

David: I get asked this a lot. Freshwater pools depend on store-bought chlorine to disinfect water and keep it free of algae, bacteria, and other health-harming organisms. Saltwater pools rely on an electrolytic chlorine generator (ECG), and I personally like the Jandy TrueClear system. They all work about the same; the generator separates the salt in the pool water into its two primary elements, one of which is chlorine. The chlorine is then circulated into the pool to sanitize and disinfect the water.

There are two main reasons I like to use saltwater. It feels great; the water has a silky quality and it doesn’t sting eyes or discolor hair like the water in freshwater pools can. It’s also easier to keep a constant chlorine level. Generally, with a freshwater pool, you add chlorine once a week, so you have to add enough chlorine so that when you add again next week, there is still some chlorine left in the water. With a saltwater pool, it is constantly adding chlorine as the pool pump is on, making it so you don’t have peaks and valleys of chlorine levels.

Learn more about saltwater pools here.

 

One last question: How do I get a hold of you to help with the planning of my pool?

David: Just give me a call at Marin Pool Service, and I would be happy to help.

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Meet Our Team - Marin Pool Service

Account Executive

Betty Garmendina

Betty has been part of our team since February 2020. She oversees new accounts and works along side our service manager managing the bids and schedule for the repair department. She is also the receiver of our website and Yelp inquiries. Originally from Mexico, she can help our customers in English and Spanish. She has lived in Marin County for 30 years. In her spare time, she loves driving the countryside enjoying the scenery with her daughter. As a dog, and animal lover in general, she gives back to her community by fostering dogs in need. She is passionate about maintaining her friendships with her girlfriends and sees that as both empowering and fulfilling.

Meet Our Team - Marin Pool Service

Senior Service Technician

George Wallace

George Wallace- George has been with Marin Pool Service since April of 2019. He is one of our Senior Service Technicians with over 20 years of experience. He truly cares about each one of his accounts. He and his beautiful wife live in Marin. He is passionate about family and helping others.

Meet Our Team - Marin Pool Service

Pool Service Technician

Zach Zastrow

Zach has been a pool service technician with Marin Pool Service since May of 2022. He learned the ropes quickly and is a very thorough technician with attention to detail and really cares about his clients, and their pets. He Loves traveling, road trips and going to music shows. Enjoys outdoor activities, hiking, camping, canoeing, fishing and of course swimming! Originally from Nebraska I’ve lived in Marin for over 15 years.

Meet Our Team - Marin Pool Service

Pool Service Tech

Jorge Salazar Bernal​

Jorge has been with since July 2020. He is a pool service technician. He is reliable and dependable. He and his wife live in Novato in their recently purchased Condo. He is a musician, a surfer, swims year round and loves to travel. He is currently taking English classes. He doesn’t like raisins.

Meet Our Team - Marin Pool Service

Resident Spa Expert

Mike Watson

Mike has been with Marin Pool Service since February 2016. He is a valued part of our repair team, and he is our resident Spa Expert, diagnosing and fixing portable spas. He does pool equipment installations and repairs as well. He likes to go camping, fishing, and photography with my pup, Maxine (Max).

Meet Our Team - Marin Pool Service

Senior Pool Route Technician

Jane Ciuchta – Hired 2015

Jane came to Marin Pool Service with 6 years of experience as a pool route technician. She is very conscientious and cares and always goes the extra mile not only for the customer, but also for the team. She oversees the receiving and organization of all our inventory and keep the shop yard in tip top shape. She is a very private person who lives in the country with chickens and wild animals.

Meet Our Team - Marin Pool Service

Pool Repair and Construction

Bruce Muir – Hired 2020

Bruce spent 30 years as a house painter. His attention to detail in second to none. He has apprenticed under David Metzger and has quickly learned many aspects of the trade. He is a huge asset to our team. He is a single parent to a wonderful daughter and in his spare time enjoys anything outdoors and especially the beach and is a Giants fan.

Meet Our Team - Marin Pool Service

Operations/Service Manager

David-Metzger – Hired 2014

David started in the pool business as a summer job in high school and continued during college, when the birth of his first child changed his education plans, he chose to continue his career in the pool industry. In the decades of his career, he has been involved in all aspects of the industry including safety, automatic pool covers, pool construction, pool service, repair, and remodeling.

He has 4 grown children that he is extremely proud of and spends time with regularly. He enjoys giving back to the community through various volunteer organizations. He is an avid scrabble player, a daily wordle and crossword solver, loves to read and enjoys documentaries.

Meet Our Team - Marin Pool Service

Route Manager

Robin Clarke – Hired 2019

Robin came to Marin Pool Service almost 5 years ago as a route technician and has since turned it into her passion. She’s dedicated to healthy water chemistry. Since becoming route manager, she has spear headed switching our service pools to the Orenda program after trying it with much success for a year on the pools on her route. In her spare time, she has a passion for watercolor painting, being outdoors, flowers, clouds, and animals of every kind.

Meet Our Team - Marin Pool Service

Customer Service

Maddi Davidson – Hired 2022

Maddi had 4 years of customer service experience when she joined the team at Marin Pool Service. She is on the front lines answering the phones, texts, and emails. She is also tasked with handling the schedules and work notes from all the service technicians as well as the acting liaison between the technicians and customers. She is a multi-tasker and a go getter. She is passionate about her dog Kona and family.

Meet Our Team - Marin Pool Service

Senior Pool Route Technician

John Albachten – Hired 2015

John came to Marin Pool Service with a vast knowledge of pool chemistry from his time as manager of Leslie’s Pool Supply. He not only has a route but is responsible for the “start-up” of our new service accounts making sure water chemistry is on point, pool sweep, and equipment are in good working order, cleaning the filter all in preparation to hand off to the weekly service technician. John is a team player and is often the “go to” call for new technicians he has trained. Besides his vast knowledge, he is friendly, humorous, approachable, and well-liked by all his clients and co-workers. In his spare time, he enjoys live music, photography, the outdoors, and is always willing to help a friend in need.

Meet Our Team - Marin Pool Service

Pool Technician

Jay Bergmann – Hired 2023

Jay is new to the industry but has jumped in and is eager to learn more about the pool industry. He has been in the construction field and can think on his feet. He is a fun, athletic person who loves the beach, plays music, and works on cars. He is a people person and helps in his community.

Meet Our Team - Marin Pool Service

Accounts Payable and Receivable

Summer Venegas – Hired 2017

Summer was born and raised in Marin County. She currently resides in Novato with her husband, daughter, her dog Annie, and fish Cupcake. She has a long history of working with and helping grow family-owned companies. She is very familiar with the service industry and customer support and connection is one of her strengths. During her free time, she loves travelling with family and friends, volunteering in her community and spending time outdoors.

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Office Manager

Rebecca Jones – Hired 2015

Rebecca was born and raised in San Anselmo. After a 2 year sailing adventure in her 20’s, she settled back in Marin in Novato where she owned a restaurant for 10 years. When that partnership dissolved, she moved into retail management. It wasn’t until Marin Pool Service that she really found her work home and her stride. She came in with strong customer service skills and jumped right into learning the pool industry both on the business and service side and now has an abundance of knowledge and experience.

She has a daughter who is in college at University of Nevada Reno with whom she is very close to. She is a trail runner, hiker, works out regularly, and loves to cook healthy food. She gives back to her community through mentoring other women.

Meet Our Team - Marin Pool Service

Operations/Service Manager

Jane Doe – Hired 2014

Jane started in the pool business as a summer job in high school and continued during college; when the birth of his first child changed his education plans, he chose to continue his career in the pool industry. In the decades of his career, he has been involved in all aspects of the industry, including safety, automatic pool covers, pool construction, pool service, repair, and remodeling.