Pool Cleaning, Maintance, Salt Water Pools, Filters and Winterization
About Marin Pool Service
Welcome to Marin Pool Service, where we provide comprehensive pool care solutions. Explore this section to understand why you should choose us for your pool service needs and get insights into our approach to pool maintenance.
Why should we hire Marin Pool Service?
Having a pool requires a lot of work and time for weekly maintenance. After installation the real work begins of chemical testing, proper filtration and pool equipment maintenance. Hiring a weekly pool professional helps alleviate the worry in proper chemical usage, frees up your valuable time to spend with family and helps extend your pool investment by using proper maintenance procedures.
What's included in your pool cleaning service?
Services Performed: Each service day. The technician will empty the cleaner bags, skimmer basket, pump basket, and any other entrapment devices as required, test and adjust the chemicals, and skim the pool and/or spa surface. We will also brush the tile & walls and remove any debris using a vacuum, Leaf Master, or Leaf Rake, whichever is deemed most efficient as needed. Chemicals included in weekly service are chlorine and acid for pools and bromine and acid for spas.
Can you provide references from your satisfied customers in Marin County?
Of course, we’re proud of our satisfied customers. We’d be happy to provide references to showcase our quality service in Marin County.
Pool/Hot Tub Maintenance
In this section, you'll find answers to common questions about pool maintenance to keep your pool in top condition throughout the year. Learn about filter cleaning, winter care, energy-efficient operation, and more.
How often should I change my hot tub water?
Hot tub water needs to be changed regularly and we recommend every three months of usage. Hot tub’s have a small body of water and are sensitive to a variety of factors such as proper sanitization levels, bather load, filtration time and temperature, etc. Changing your water regularly adds to the clarity, cleanliness and overall enjoyment of your hot tub.
How long should I run my pool filter?
The goal is to get complete water turnover every 24 hours. In the summer with warmer water temperatures, turnover is critical in reducing water problems. We recommend setting your filter on average in the summer for 8 to 10 hours and reducing that time in the winter between 4 and 6 hours.
How often should I clean my filter?
Each pool is different due to bather loads, pool size, amount of debris around the pool and general maintenance. On average pool filters need to be cleaned twice a year and we recommend cleaning the hot tub filter with every drain and clean.
How do I winterize my pool?
We recommend removing the tab floater and resetting your pool filtration and cleaner time clocks. Also, turning off the heater if the pool is not in use and making sure the solar is off and properly drained to avoid damage. An algaecide such as a poly quot should be added.
Pool Equipment and Repairs
Discover insights into pool equipment and repair services in this section. We'll walk you through handling equipment issues, the advantages of professional maintenance, and solutions for common pool problems.
How do you handle pool equipment repairs?
Our skilled technicians diagnose equipment issues efficiently and offer professional repairs to restore your pool’s functionality.
What's the advantage of hiring a professional pool service over DIY maintenance?
Our experienced technicians possess in-depth knowledge, use proper tools, and follow best practices to maintain your pool effectively.
Do you do repair as well, or just do maintenance?
We are a full-service company. From construction to remodels, repairs, new equipment installation, and maintenance. We can help you.
What steps do you take to keep my pool water clear and algae-free?
Our proactive approach includes consistent water testing, proper chemical balance, and timely algae prevention measures.
What's the process for troubleshooting a malfunctioning pool heater?
Our technicians will assess the heater’s components, pilot light, and controls. We’ll diagnose the issue and perform necessary repairs to restore your heater’s functionality.
My pool has a leak. How can you assist with that?
Our team employs advanced leak detection techniques to identify and repair leaks, ensuring your pool retains its water efficiently.
Can you assist with pool remodeling or renovation projects?
Absolutely, we offer pool remodeling and renovation services, from upgrading finishes and adding features to transforming the entire pool area according to your vision.
Pool Opening & Closing
In the 'Pool Opening and Closing' section, we delve into the essential aspects of seasonal pool maintenance. Discover the best practices for ensuring your pool is well-prepared for winter and smoothly reopened for summer.
Do I need a pool service in the winter?
We strongly recommend keeping your pool professional through the winter months. Due to our milder climate some clients continue to use and heat their pool and hot tub year round! Clients will end up spending more money in chemicals and labor to get a pool from “green to clean” than in keeping their pool service yearly.
How do you handle pool opening and closing for the seasons?
We ensure a seamless transition with professional pool opening in spring and proper winterization in fall to protect your pool.
Pool Equipment FAQ
Explore the 'Pool Equipment' tab to gain insights into optimizing your pool's performance and lifespan. We'll discuss the advantages of various equipment, equipment repair services, and how they contribute to your overall pool experience.
What are the benefits of a variable speed pump?
Variable speed pumps address two important issues for a pool owner which is expense and noise of filter pump operation. Variable speed pumps are designed to run at low speeds providing longer filtration times at a much lower expense and noise level. Think of your single speed pump as consuming on average 24 light bulbs of electricity and your variable speed pump as consuming about 1. Energy costs aren’t getting any cheaper and customers will on average make up their investment in about a year and a half of operation.
What are the benefits of a salt pool?
One of the biggest advantages for salt water pools is comfort! Salt being a mineral feels better on the skin and eyes and results in much better swim experience. Customers will also save money in reduced chlorine usage since a salt pool produces its own chlorine on a consistent basis.
How do you handle pool equipment repairs?
Our skilled technicians diagnose equipment issues efficiently and offer professional repairs to restore your pool’s functionality.
SERVICE COSTS AND CONTRACTS
Curious about the financial aspects of our pool service? In the 'Service Costs and Contracts' section, we provide transparency about pricing, service inclusions, contract options, and more, so you can make informed decisions about your pool maintenance.
How much do you charge for basic pool service?
We schedule a free appointment to have one of our technicians stop by your property, to gather some information so we can price your service. An estimate will be sent via email after the appointment.
What is included in the service?
Services Performed: Each service day. The technician will empty the cleaner bags, skimmer basket, pump basket, and any other entrapment devices as required, test and adjust the chemicals, and skim the pool and/or spa surface. We will also brush the tile & walls and remove any debris using a vacuum, Leaf Master, or Leaf Rake, whichever is deemed most efficient as needed. Chemicals included in weekly service are chlorine and acid for pools and bromine and acid for spas.
Please explain the extra chemical charge.
It is an annual charge that covers the use of specialty Preventative Chemicals such as Algaecide, Phosphate Remover, Enzymes and Conditioner Billed annually April 1 at $240.00.
Do I have to be locked into a yearly contract?
No, You can cancel anytime.
Can I choose my service day?
In order to be fuel and time-efficient, we organize our routes geographically. Your service day will be determined by your location.
Safety and Water Quality
Safety and water quality are paramount in maintaining a clean and enjoyable pool environment. In this section, we'll explain how we prioritize safety and the steps we take to ensure your pool water is crystal clear and safe for swimmers.
How do you ensure the safety of my pool water for swimmers?
Having a pool requires a lot of work and time for weekly maintenance. After installation the real work begins of chemical testing, proper filtration and pool equipment maintenance. Hiring a weekly pool professional helps alleviate the worry in proper chemical usage, frees up your valuable time to spend with family and helps extend your pool investment by using proper maintenance procedures.
Eco-Friendly and Saltwater Pools
Explore eco-friendly pool maintenance options and discover the advantages of saltwater pools. We'll guide you through environmentally conscious choices for your pool and explain the benefits of saltwater systems.
Do you offer eco-friendly pool maintenance options?
Having a pool requires a lot of work and time for weekly maintenance. After installation the real work begins of chemical testing, proper filtration and pool equipment maintenance. Hiring a weekly pool professional helps alleviate the worry in proper chemical usage, frees up your valuable time to spend with family and helps extend your pool investment by using proper maintenance procedures.
Can you help me with maintaining a saltwater pool?
Absolutely, we have expertise in maintaining saltwater pools, including ensuring proper salt levels and maintaining the salt cell.
Service Process and Customer Interaction
Get a glimpse into our service process and how we interact with our customers. From sign-up procedures to handling emergencies, we're dedicated to providing you with a seamless and customer-centric experience.
What Questions do I need answered before sending someone out?
1. How did you hear about us?
2. What kind of service are you looking for (Pool or Spa)
3. Are you looking for a one-time service or regular maintenance?
4. Is your pool currently being serviced by another company?
5. If possible, ask the reason for wanting to change pool service provider.
6. Ask for contact information such as full name, address, and telephone number if there are any access issues such as gate codes, dogs in the backyard, etc.,
7. For spa service, we ask for the size of the spa (standard or swim spa) for pricing reasons.
Will I have the same technician, or do you change people often?
We try to leave the same Technician with his clients for the sake of continuity. That being said we do occasionally have to make changes to keep our routes close together. Even though we offer a very attractive benefits package and competitive wages to keep our employees, as in any service industry, there is the occasional turnover. One of the benefits of working with a company our size is that when your Technician is on vacation, we have the manpower to cover.
What's the process if I want to sign up for regular pool servicing?
Getting started is easy. Simply contact us, and we’ll work with you to tailor a service plan that meets your pool’s needs and your schedule.
How do you handle pool emergencies or unexpected issues?
We offer prompt response to emergencies, quickly assessing the situation and implementing solutions to get your pool back on track.
Are your technicians certified and knowledgeable?
Yes, our certified technicians are well-versed in local regulations and industry standards, ensuring your pool meets all requirements.
Betty Garmendina
George Wallace
Zach Zastrow
Jorge Salazar Bernal
Mike Watson
Jane Ciuchta – Hired 2015
Bruce Muir – Hired 2020
David-Metzger – Hired 2014
Robin Clarke – Hired 2019
Maddi Davidson – Hired 2022
John Albachten – Hired 2015
Jay Bergmann – Hired 2023
Summer Venegas – Hired 2017
Rebecca Jones – Hired 2015
Jane Doe – Hired 2014